Privacy policy

1. Introduction

Awesam Smile Dental Clinic is committed to protecting your privacy and personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you use our website or our mobile application (the "Service"). By using our Service, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: This includes your name, date of birth, address, email address, phone number, and a photo.

  • Health Information: We collect medical and dental history, treatment records, and information related to your virtual consultations.

  • Technical Data: We automatically collect information about your device and how you use our Service, such as your IP address, browser type, operating system, and pages you visit.

  • Payment Information: When you make a payment for services, we collect necessary payment details, though we use a secure third-party payment processor and don't store your full credit card information on our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Services: We use your information to schedule appointments, conduct virtual consultations, process payments, and manage your dental records.

  • To Communicate With You: We use your contact information to send appointment reminders, treatment updates, and to respond to your inquiries.

  • To Improve Our Services: We use technical data to analyze user behavior, fix bugs, and enhance the functionality and user experience of our website and app.

  • For Marketing and Promotions: With your consent, we may use your information to send you updates about new services, special promotions, or events.

  • For Legal and Security Purposes: We may use your information to comply with legal obligations, enforce our terms of service, and protect the security and integrity of our Service.

4. Data Sharing and Disclosure

We won't share or sell your personal information to third parties without your explicit consent, except in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as our secure payment processor or our virtual consultation platform. These third parties are obligated to protect your data.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Data Storage and Security

We take the security of your personal data seriously. We've implemented technical and organizational measures to protect your information from unauthorized access, loss, or alteration. Your data is stored on secure servers and access is restricted to authorized personnel.

6. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Be Informed: Be informed about the collection and processing of your data.

  • Object: Object to the processing of your personal data.

  • Access: Request a copy of your personal data.

  • Rectify: Correct any inaccuracies in your personal data.

  • Erase or Block: Request the deletion or blocking of your personal data.

  • Data Portability: Request a copy of your data in a structured and commonly used format.

To exercise any of these rights, please contact us at support@awesamsmile.com or 0917 177 5610.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We'll notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the bottom. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer at:

  • Email: support@awesamsmile.com

  • Phone: 0917 177 5610

  • Address: 2F The Garden Walk 105 Felix Ave. Brgy. Sto. Domingo Cainta Rizal

Last Updated: 08/31/2025